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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Morrow

November 11, 2023

5  out of  5 rating by John Morrow
"Laurie is great. I know the family"
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Heinrich Keller

November 7, 2023

5  out of  5 rating by Heinrich Keller
"Great service Thank you very much"
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Chirag Panchal

October 26, 2023

1  out of  5 rating by Chirag Panchal
"Bad experience with them I have hit & run issues twice they higher the insurance it’s ok but after they wants elimination my car insurance I was with them more then 5years & my wife was more then 10 years not expecting from statfarm."
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Luke Jonson

October 19, 2023

5  out of  5 rating by Luke Jonson
"Lorri was absolutely amazing to work with concerning my insurance needs. She called me multiple times to make sure everything was going smoothly. Thank you Lorri!"
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Bobby Lubana

October 19, 2023

5  out of  5 rating by Bobby Lubana
"Have been dealing with Jennifer for a few years now. Really happy with the attentiveness and going over the detail quotes and options etc. Started dealing with Keaton for the past 6 months or so. A great addition to the team! Very detailed and methodical person and very courteous! Thanks 😊"
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Patrick Higgins

September 4, 2023

5  out of  5 rating by Patrick Higgins
"Jennifer and staff take care of what I need."
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Geraldine Bachar

August 3, 2023

5  out of  5 rating by Geraldine Bachar
"Tics, Jennifer. Our conversation regarding my policies was very helpful. Thank you again."
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Bill Nolan

July 17, 2023

5  out of  5 rating by Bill Nolan
"Detail oriented with great service."
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Steven Miro

June 15, 2023

5  out of  5 rating by Steven Miro
"I have worked with Jennifer for the last 4 years. They are very professional and spend the time to discuss my needs and what is best for me and my family."
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Paul G

May 26, 2023

5  out of  5 rating by Paul G
"very easy to apply for new policy. great service and very helpful. A big thank you!"
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May 11, 2023

5  out of  5 rating by Nicolae
"Very professional. With good staff to guide you through the process of getting good quotes, even sometimes are higher than other insurance carriers. Thanks"
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shirley young

April 28, 2023

5  out of  5 rating by shirley young
"Our audio meeting was very informative——we decided on several upgrades to our home coverage as a result."
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Ashley Brannstrom

April 11, 2023

5  out of  5 rating by Ashley Brannstrom
"Super helpful and friendly people! I was dreading switching over my insurance stuff and Jennie made it so easy!"
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Jeff K

March 26, 2023

5  out of  5 rating by Jeff K
"If I could give this agency 10 stars I would! Absolutely the best of the best! I was working previously with Brian Lock State Farm in Highwood he was extremely unprofessional and was unable to get anything right. He kept telling me this was impossible thar was impossible. When I finally just asked for a simple quote for auto he didn't even bother to reach out just gave me a blunt "we are too high anyway" Jennifer's staff were excellent I think it was either "Kiev or Keith that got my business policy up and running but he was on top of his game, was punctual,responsive, and really took ownership. I also had 3 other State Farm. Agencies drop.the ball. I highly recommend this agency"
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Erik Sealund

March 24, 2023

5  out of  5 rating by Erik Sealund
"Always a pleasure to work with this crew at State farm. They are always on top of things and quick to respond to my needs. I feel extremely lucky to have them on my side."
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Gordon Souden

March 16, 2023

5  out of  5 rating by Gordon Souden
"Great insurance agency"
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Betty Hintch

March 9, 2023

5  out of  5 rating by Betty Hintch
"Jennifer Burnidge's team is always responsive, professional and goes the extra mile to make sure a claim is moving along through the process. Also appreciate Jennifer's thorough review of our family's insurance needs and quick answers to all of our questions. It's nice to feel that you are getting great and service and products you need without being oversold."
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Brittany Leon

March 8, 2023

5  out of  5 rating by Brittany Leon
"Jennifer and her entire staff have been the absolute best!!"
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Kailee Kurtzhals

March 8, 2023

5  out of  5 rating by Kailee Kurtzhals
"Jennifer and her team truly care about their clients. They provide top notch service!"
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Ken Murphy

March 3, 2023

5  out of  5 rating by Ken Murphy
"Are you a small business looking for insurance? Look no further! Working with Jennifer and her team of professionals has been a dream. As a business owner who own a DJ company, I need certificates of insurance (COI) in a timely manner. When I email Jennie Z with my request for a COI, I get it within 24 hours, usually less. We also have our workers-comp through her as well. I can't say enough about this amazing team. Highly recommend!"
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Kellie Quin

March 2, 2023

5  out of  5 rating by Kellie Quin
"My family has been with the Burnidge Team for over ten years. Everyone has been accommodating and so patient with our questions and concerns over the years. I never hesitate to call or e-mail, & I always get a quick reply. Just thought I'd drop this review after thinking about how many silly questions I've asked over the years. :)"
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Rich Nawrocki

February 28, 2023

5  out of  5 rating by Rich Nawrocki
"The people at this State Farm office are very helpful! Jennifer Burnidge and her crew are prepared for any situation you throw at them. Shot out to Jenni Zavala, she made the process of switching insurance over to a new car a breeze. Even answered questions late at night. Would recommend not getting into accidents and calling the crew over at this office for your insurance needs!"
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Jim C

December 19, 2022

5  out of  5 rating by Jim C
"I have been with this agency for several years, and just want to say they have been great to work with. I look forward to working with them for years to come."
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Jim Platt

November 11, 2022

5  out of  5 rating by Jim Platt
"Jennifer treats her clients like family and State Farm has quality products that are dependable."
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Luis Ramirez-Alonso

May 16, 2022

5  out of  5 rating by Luis Ramirez-Alonso
"Great service, trustworthy advice and customer focus. We are very happy with State Farm and with Jennifer Burnidge's counsel to select the insurance coverage that is just right for us. Thank you."