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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris K.

April 18, 2025

5  out of  5
rating by Chris K.
"We’ve been State Farm clients for over 40 years. Obviously we are very happy with Jennifer Burnidge’s office. The other day I had several items to take care of and Sheryll Crider was such a pleasure to deal with. She was patient with me and easy to work with. As well as everyone in this office . We love Lori and Laura too! We highly recommend this office for your insurance needs."
We responded:
"Thank you for the review, Chris! We are happy to hear you recommend us! We appreciate your business. "
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Jeff Gonyo

April 17, 2025

5  out of  5
rating by Jeff Gonyo
"Very helpful with claims paying assistance as well as ways to save on coverage."
We responded:
"Thank you for the review, Jeff. We are happy to hear you found our service helpful!"
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Jennie Jakopin

April 7, 2025

5  out of  5
rating by Jennie Jakopin
"Mona was excellent! She was patient with all my questions and very knowledgeable about coverages and how to save me money on my premiums."
We responded:
"Thank you for your review, Jennie! We are so happy you had a good experience with our office!"
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Bill Duggan

April 1, 2025

5  out of  5
rating by Bill Duggan
"After our State Farm agent for over 40 years decided to retire, we turned to the agent down the road - Jennifer Burnidge. Jennifer welcomed us and we met with her and one of her very capable assistants, Sheryll, and they went through our policies - which had not been updated for some time. They shared ways to enhance coverage in some areas, but also to lower coverage in others based on the updated data she gathered. She also helped us with some of the web based tools that State Farm has - some of which will help us save money. Jennifer's team has been very caring and professional to date, and we look forward to a long-term relationship with her."
We responded:
"Hi Bill, Thank you for the kind words! We are so happy to hear you found our service helpful. Welcome!"
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Beatriz Salazar

March 31, 2025

5  out of  5
rating by Beatriz Salazar
"Had no issues with processing my claim. Great timing."
We responded:
"Hi Beatriz, We are so happy to hear your claim was processed and moved smoothly. We appreciate your business!"
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B Fr

March 28, 2025

5  out of  5
rating by B Fr
"Jennifer and her team always go above and beyond to address any situation. I prefer to work with local businesses."
We responded:
"Thank you for the review! We are happy to happy to hear you are happy with our office! "
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Rose Bayne

March 27, 2025

4  out of  5
rating by Rose Bayne
"Very good customer service. Always has a better plan than I expected. Would recommend highly"
We responded:
"Thank you for the review, Rose! We appreciate your business. "
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M P

March 27, 2025

5  out of  5
rating by M P
"Mona is the best. Wonderful to work with and always promptly gets back to me."
We responded:
"Thank you for the review. We are so happy you've had a good experience with our office!"
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Kay Lee

March 27, 2025

5  out of  5
rating by Kay Lee
"Jennifer’s office was very professional, always prompt and quick with answers. They were reliable and I had positive experience with her staff. I highly recommend Jennifer!"
We responded:
"Hi Kay, Thank you for the review! We are so happy to hear you had a positive experience with our office. We appreciate your business!"
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Fatima

March 20, 2025

5  out of  5
rating by Fatima
"Any time I contact Jennifer Burnidges office, my questions are answered and my issue are resolved. I have worked with Anthony and he is extremely helpful, knowledgeable and professional. Really happy to have my insurance through this office! Absolutely recommend."
We responded:
"Hi Fatima, Thank you for your review. We are happy to hear you found our office helpful, knowledgeable and professional. Thank you for your business!"
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Kevin Olson

March 6, 2025

5  out of  5
rating by Kevin Olson
"This agency has provided me with outstanding customer service. They have not tried to oversell me on anything. In fact, they have taken the time to work with me on exactly what I need and can afford. I would recommend this agency for any of your insurance needs."
We responded:
"Hi Kevin, We are so happy to hear you found our service helpful. We appreciate your business!"
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David Landgraf

February 27, 2025

1  out of  5
rating by David Landgraf
"Do not use State Farm. They lied about premiums."
We responded:
"Hi David, I am sorry to hear this. We are happy to discuss this matter with you privately. "
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Joe Mangi

February 10, 2025

5  out of  5
rating by Joe Mangi
"The staff is very responsive and they know their products very well. I’m glad I switched to Jennifer’s agency. Kudos to Mona."
We responded:
"Thank you for the review, Joe! We are so happy to hear our team was responsive and knowledgeable!"
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Tray Valenti

February 5, 2025

5  out of  5
rating by Tray Valenti
"Had some issues with the statefarm by me with my car insurance and my office was so rude (in new orleans) so i called this one to ask questions since I'm with them for my kids life policy's and the lady was super helpful got everything answered and called my office on 3way and got everything taken care of. 🙃"
We responded:
"Thank you for the review. We are happy to hear our service was helpful!"
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Jeff Lencioni

January 6, 2025

5  out of  5
rating by Jeff Lencioni
"Excellent customer service!! Jennifer Burnidge is wonderful and always answers the call."
We responded:
"Thank you for the review, Jeff! We are so happy to hear you are pleased with our excellent service!"
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Gordon Souden

December 18, 2024

5  out of  5
rating by Gordon Souden
"Great insurance agency"
We responded:
"Thank you for the five star review, Gordon!"
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Paul Deane

November 8, 2024

5  out of  5
rating by Paul Deane
"Jennifer helps our family frequently. Best agent I have known in my 55 years of driving."
We responded:
"Thanks for the kind words, Paul! We are happy to help you and your family! Thank you for your business."
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Kurt Koziol

October 24, 2024

5  out of  5
rating by Kurt Koziol
"Good agency to work with. Laura was super. Prompt and efficient. Quote came in at her original quote . No bait and switch like other carriers. Keep up the good work Laura."
We responded:
"Kurt, We are so happy you were pleased with our promptness and efficiency. We appreciate your business! "
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Joseph Molignoni

October 11, 2024

5  out of  5
rating by Joseph Molignoni
"MEETING WAS EXCELLANT, THANK YOU JENNIFER."
We responded:
"We are so glad you found our meeting helpful. Thank you for your business, Joseph!"
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Lonnie Hager

August 23, 2024

5  out of  5
rating by Lonnie Hager
"Very happy with state farm"
We responded:
"Hi Lonnie - We are so happy to hear you are happy with State Farm !"
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Joey Dehn

August 18, 2024

5  out of  5
rating by Joey Dehn
"Jennifer and her team are top-notch!"
We responded:
"Thank you for the 5 star review, Joey!"
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Ian Wilson

August 18, 2024

5  out of  5
rating by Ian Wilson
"Excellent service, friendly staff"
We responded:
"Ian - we are so happy to hear you are pleased with our excellent service! Thank you for the review!"
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Karan Dhareshwar

August 8, 2024

5  out of  5
rating by Karan Dhareshwar
"A great and helpful agent!"
We responded:
"Hi Karan - Thank you for the review. We are happy to hear you found our service helpful!"
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Steven Miro

July 3, 2024

5  out of  5
rating by Steven Miro
"I have worked with Jennifer for the last 4 years. They are very professional and spend the time to discuss my needs and what is best for me and my family."
We responded:
"Thank you for the review, Steven. We appreciate your business!"
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Jan Beugger

April 6, 2024

5  out of  5
rating by Jan Beugger
"Jennifer and her office are great but I would love to say the personal touch that Lorri Tluczek has given my family for many years is the best! She truly cares, always has the answers, always follows up and follows thru in a timely matter so to take any stress away. She is the backbone of the office! I work with clients who are sometimes in need of insurance and always recommend my State Farm office and know they will be happy too! Thank-you! Jan Beugger"
We responded:
"Thank you for the 5 star review, Jan! We are so happy our office has been able to assist you! We agree - Lorri is great!"